Courses

Airport Operations

The objective of this course is to provide an understanding of operations management in the aviation industry with specific emphasis on the following key components: airport business development and finance airfield operations and maintenance

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Applied Communications Concepts

Utilizing basic interpersonal communication skills as a foundation, this course delves into developing a deeper understanding of more complex communication issues in business settings and enhancing communication skills.

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Aviation Management

This course introduces students to various aspects of the Aviation industry and the management challenges therein.

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Business Administration

This course introduces you to the nature and scope of decision making in business, and provides an overview of the functional areas of management, finance, marketing, and organizational behaviour. Using a business case approach, you will develop a personal framework for defining and analyzing business problems and developing solutions and plans of action.

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Business Ethics

How long can an organization without values survive? In this course, you will study the relations of a corporation with its stakeholders from an ethical point of view.

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Business Intelligence and Data Analytics Fundamentals

Become proficient in fundamentals of business intelligence and data analytics. This course will provide the framework for you to understand, use and evaluate a variety of techniques and skills in analyzing data sets and making appropriate interpretations of the data.

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Business Law

It is essential for business people to acquire a general understanding of the law as it affects businesses in the conduct of their operation and the legal framework within which management decisions take place.

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Business Writing

Communicating effectively in the workplace requires specific skills and the self-confidence to apply them effectively. This course is designed to improve communication skills by providing practical processes and easily applied strategies for achieving success.

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Case Studies in Public Relations

Using cases from public and private sector organizations, this course examines the effectiveness of public relations and communications initiatives.

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Change Management

Change management is all about executing strategies to achieve goals and objectives. This course focuses on managing the motivation, behaviours, business controls and work environment in order to introduce, stabilize and normalize changes that are necessary to implement new strategies.

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Getting Started with Cloud Computing

Cloud Computing is now fundamental to the digital economy and labour market. It is the on-demand availability of computer system resources, especially data storage and computing power. Employers value people who can understand and evaluate the design, construction and structures of cloud systems.

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Communication Planning

This course provides you with the knowledge and skills required for designing effective communication plans. Different communication planning models are presented, including issue management, project-specific, crisis, annual or operational and more.

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Community and Stakeholder Engagement

This course will examine key concepts in community and stakeholder engagement and how effective relationship building can lead to communication and organizational success.

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Computing Concepts

This new and improved course will maximize your efficiencies to increase productivity in both the workplace and at home. This new and improved course will maximize your efficiencies to increase productivity in both the workplace and at home.

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Data Analytics Coding Fundamentals

This course will explore the fundamentals of coding and scripting for Data Analytics. You will develop the ability to script and code for basic tasks in Data Analytics in common data analytic tools such as R, Python, and Excel.

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Data Analytics Provisioning, Importing, Extracting and Manipulation

This course will explore the fundamentals of coding and scripting for Data Analytics. You will develop the ability to script and code for basic tasks in Data Analytics in common data analytic tools such as SQL, R, Python, and Excel.

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Data Visualization and Reporting

Develop your skills in Data Visualization and Reporting. Learn how to use common industry reporting and visualization tools such as Excel, Tableau, PowerBi and Shiny.

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Digital Communication

In a world where we increasingly live and work online, understanding the technology behind digital communication tools such as Zoom, Skype, Teams, or Messenger has become imperative. This course will provide you with the skills, tools, and plans to succeed and communicate effectively and efficiently in an online environment.

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Digital Storytelling

Feeling overwhelmed by all the digital platforms out there? Do you want to tell a story, but don’t know which app to choose, or how to tell it? With a little bit of practice, you can tell emotional, relevant, impactful stories.

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Economics

This course provides an overview of Canadian micro- and macroeconomics.

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Effective Communication Tools

This course examines various communication tools such as print, electronic, advertising and video, and determines how to get the right mix and when to use these tools. We also look at some of the latest methods of reaching and hearing from stakeholders with such vehicles as the Internet and direct mail.

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Employment Law and Labour Relations

This course will examine some of the legal principles that, to an ever-increasing extent, govern the employer-employee relationship.

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Ethics and Public Relations

This course examines the function of ethics in society, ethics history, the consequences of transparency, the specific language of communications ethics and the relationship of business ethics and communications. We will examine the roots and current practices of corporate social responsibility and the leadership role communications must play in shaping ethical futures.

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Evolution of Public Relations

This course provides a study of how public relations have evolved in order to meet the changing and increasing needs of our society. This look at historical events, and how the role of public relations has emerged, provides you with helpful insight into today's patterns of public relations practice.

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Finance

This course is designed to follow the introduction to finance and continues using material presented in Financial Accounting.

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Financial Accounting

This course is an introduction to financial accounting. You will be introduced to the accounting cycle as well as the preparation of journal entries and financial statements.

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Human Resource Management

This course focuses on the management of human resources (HRM) in a Canadian context.

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Human Side of Information Systems

Complement your technical knowledge by examining how computing and communication technologies are transforming business, education, health care, government and everyday life.

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International Business

This course examines the global environment in which firms operate and how that environment affects the strategies and choices the companies make. We will examine how businesses are managed across different countries, considering factors both external and internal to the company.

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International Marketing

In this course you will learn to recognize marketing issues and problems; analyze research information; apply diagnostic tools; perform research for international marketing plans; participate in the development, and more.

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Interpersonal Business Communication

The goal of this course is to assist in improving the effectiveness of your interpersonal communication in a workplace and personal setting. You will be challenged to examine the way you communicate, the effect that your communication has on others and the application of the course material in a workplace settings.

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IT Security and Privacy

Concerned about IT security issues? Want to understand how your privacy may be at risk? Assess the risks and understand the available tools to provide a secure environment in the office and on your personal devices.

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Leadership Excellence in Public Relations

Leadership Excellence in Public Relations prepares practitioners to move beyond strategies and tactics to achieve their leadership potential. In this course students will develop the competencies needed to lead a public relations team.

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Management Accounting

This course is an introduction to the fundamental concepts of management accounting. It complements concepts covered in Financial Accounting by focusing on the accounting functions internal to the organization.

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Management Communication

The course is an introduction to business communication from a management perspective. Also covered will be managing communications in related professional settings including meetings, oral presentations and media interviews.

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Management Computing

This course provides a brief introduction to the historical development of computers, the fundamentals of using a PC using the Windows desktop operating system, and hands-on training in the use of office automation application.

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Management Consulting

This course serves as a foundation course for those of you intending to enter into the management consulting field on a full- or part-time basis.

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Management Practices

This course provides managers and students who aspire to management positions with an opportunity to assess and enhance their own use of contemporary management techniques and practices.

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Managing in the Digital Economy

This course will demystify the opportunities and challenges created by technology and provide guidance on how to successfully leverage technology for business success while mitigating risk.

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Marketing

This course has been designed to introduce the student to the fundamentals of marketing. The modules are intended to provide an introductory level of understanding of each topic, how that topic relates to the marketing function, and to encourage further studies in each specific area. The course outline will define the specific areas to be covered.

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Marketing Communications

This course will build on skills and knowledge introduced in your introduction to marketing course. In marketing communications, you will develop communication planning strategies which will support your organization.

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Making Sense of Management

This course deals with management thought and practice. You will be provided with some how-tos relating to various management imperatives

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Media Relations

The influence of the news media on public policy, public opinion and consumer behaviour is important to companies and organizations.

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Microsoft Office Bootcamp

This course will accelerate your existing Office skillset through a mix of online instruction and self-study where you’ll go from basic to advanced skills in Excel, Word, PowerPoint, and more in a matter of weeks.

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Negotiation Skills

Taught by best-selling author and international negotiator Peter Johnston, this course is highly interactive, entertaining and practical.

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Operations Management

This course will introduce the basic concepts involved in the design and management of the core function of any business: the transformation process that produces the good or service delivered to the customer.

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Organizational Behaviour

This course will look at the impact that individuals, groups and structures have on human behaviour within any modern organization, from nonprofit to public sector to private sector.

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Podcasting

In Podcasting 101, we’ll learn all about what a powerful storytelling tool podcasting can be for individuals and businesses.

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Predictive Data Analytics and Modelling

Using standard, industry-accepted informatics tools, you will design and create descriptive, diagnostic and predictive models. Learn how to translate stakeholder needs into model designs and understand the ethical implications of the analytical models you use.

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Professional Sales Skills

Based on the consultative sales approach, this course focuses on the self-management, business development and selling techniques that facilitate a successful career in modern professional sales.

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Project Management

Whatever your area of expertise, learn and apply the fundamental concepts of effective project management. A seasoned PMP designated professional will work with you throughout a project management cycle: initiating, planning, executing, monitoring, controlling and closing.

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Public Relations Theory and Practice

This introductory course reviews public relations and its use in agencies and organizations today, and provides you with a theoretical background that you can apply to your work as a public relations practitioner.

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Research and Evaluation

This course focuses on the role of research and evaluation in public relations. You’ll learn the theoretical and practical uses of research in general, as well as specific research techniques and options that can be used with communication plans.

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Selected Management Topics

Change management is all about executing strategies to achieve goals and objectives. Topics include the types of change, change planning, organizational readiness, pacing, prioritizing objectives, monitoring progress and business controls, behavioural vs. non-behavioural considerations, leading change and change execution.

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Small Business Management

Small businesses represent a vital economic activity in Canada, and small business owners and managers must quickly develop a broad range of entrepreneurial and managerial skills in order to prosper and grow their companies.

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Social Media for Public Relations

In this course, we will explore a variety of social media tools, along with the techniques to effectively use them. You will apply the relationship building aspect of social media and learn how to integrate these new practices into an overall social media strategy.

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Social Media Marketing

Learn about web-based business models, social media technologies and strategies, and digital marketing trends.

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Strategic Leadership

The objective of this course is to create an awareness of what constitutes the process of leadership, and the skills needed to effectively lead in a complex and constantly changing environment.

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Strategic Management

This course uses a strategic management approach to provide you with a systematic framework for evaluating the strategies, policies, design, productivity and performance of organizations.

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Strategy Execution

Using an intensive workshop format, this course explores the art of executing strategy in organizational settings.

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Writing for Public Relations

This course focuses on writing and editing as fundamental skills in the practice of public relations. You learn the basics of editing as well as the elements of good writing, their role in organizational communications and their specific applications in various media.

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