Courses

We offer the following Business and Management courses:

Airport Operations

The objective of this course is to provide an understanding of operations management in the aviation industry with specific emphasis on key components.

Aviation Management

This course introduces students to various aspects of the Aviation industry and the management challenges therein.

This course introduces you to the nature and scope of decision making in business, and provides an overview of the functional areas of management, finance, marketing, and organizational behaviour. Using a business case approach, you will develop a personal framework for defining and analyzing business problems and developing solutions and plans of action.

A group of people standing around a woman seated at a desk in front of a computer monitor reviewing business charts and figures.

Business Administration Essentials

This five-week course provides an overview of fundamental business concepts, including general dynamics of human behaviour within organizations for effective management, the establishment of financial stability, and the enhancement of decision-making and problem-solving skills through process analysis, analytical tool utilization, and communication improvement. Overall, students will gain essential principles of business administration to continue on to more advanced study or use toward personal business success.

Business Ethics

This course will equip you with the knowledge and skills to navigate complex ethical dilemmas in the corporate world. Through a blend of theory, immersive exercises, and case studies, you will gain a deeper understanding of the factors that influence individual and organizational decision-making, while also exploring the intersection between ethics and innovative realms like technology, artificial intelligence development, and the ever-evolving role of media.

Business Law

It is essential for business people to acquire a general understanding of the law as it affects businesses in the conduct of their operation and the legal framework within which management decisions take place.

Business Writing

This course prepares you to become a better workplace communicator. You will focus on ways to strategically plan, format, and send business messages — presentations, letters, e-mails, proposals, and more — leading to better efficiency and efficacy on the job.

Change Management

Change management is all about executing strategies to achieve goals and objectives. This course focuses on managing the motivation, behaviours, business controls and work environment in order to introduce, stabilize and normalize changes that are necessary to implement new strategies.

Content Marketing Creation and Strategy

This course delves deeply into the world of content marketing, focusing on the creation and strategic deployment of content to achieve business objectives

Digital Marketing Concepts and Execution

This course offers a comprehensive introduction to the essential concepts and strategies of digital marketing. Participants will explore the foundational principles of marketing within the digital landscape, emphasizing the importance of strategic planning.

Economics

This course introduces learners to economics and provides an overview of Canadian microeconomics and macroeconomics.

Employment Law and Labour Relations

This course will examine some of the legal principles that, to an ever-increasing extent, govern the employer-employee relationship. In the non-union sector, the common law of contract and several employment related statutes—such as the Employment Standards Act and the Human Rights Code—are of principal concern.

Essential Soft Skills Training

The Essential Soft Skills Training (ESST) micro-credential is a new five-week, part-time, instructor-led online program that will build learners' competencies in critical soft skills: organizational skills, communication skills, critical thi

Finance

This course is designed to follow the introduction to finance and continues using material presented in Financial Accounting.

Financial Accounting

This course is an introduction to financial accounting. You will be introduced to the accounting cycle as well as the preparation of journal entries and financial statements.

Human Resource Management

This course focuses on the management of human resources (HRM) in a Canadian context.

Indigenous Approaches to Governance in Canada

Influencer and Affiliate Marketing

This course will provide an in-depth exploration of influencer and affiliate marketing, focusing on their roles within the broader digital marketing landscape.

International Business

This course examines the global environment in which firms operate and how that environment affects the strategies and choices the companies make. We will examine how businesses are managed across different countries, considering factors both external and internal to the company.

International Marketing

In this course you will learn to recognize marketing issues and problems; analyze research information; apply diagnostic tools; perform research for international marketing plans; participate in the development, and more.

Leadership Skills Development

Focused on applying situational management concepts to real life situations, this course will help students to grow confident in their supervisory abilities, and to be better prepared for management opportunities or roles.

Making Sense of Management

This course deals with management thought and practice. You will be provided with some how-tos relating to various management imperatives

Management Accounting

This course is an introduction to the fundamental concepts of management accounting. It complements concepts covered in Financial Accounting by focusing on the accounting functions internal to the organization.

Management Computing

This course provides a brief introduction to the historical development of computers, the fundamentals of using a PC using the Windows desktop operating system, and hands-on training in the use of office automation application.

Management Consulting

This course serves as a foundation course for those of you intending to enter into the management consulting field on a full- or part-time basis.

Management Practices

This course provides managers and students who aspire to management positions with an opportunity to assess and enhance their own use of contemporary management techniques and practices.

Managing in the Digital Economy

This course will demystify the opportunities and challenges created by technology and provide guidance on how to successfully leverage technology for business success while mitigating risk.

Marketing

This course has been designed to introduce the student to the fundamentals of marketing. The modules are intended to provide an introductory level of understanding of each topic, how that topic relates to the marketing function, and to encourage further studies in each specific area. The course outline will define the specific areas to be covered.

Marketing Analytics

This course provides an in-depth exploration of marketing analytics, focusing on the techniques and tools used to analyze and interpret data to make informed marketing decisions. Participants will learn how to use various analytical tools and techniques to gather, analyze, interpret and leverage data to understand consumer behaviour, measure marketing performance, and optimize marketing strategies.

Negotiation Skills

Negotiation concepts will offer a foundation for effective negotiating, and thoughtful application and repeated practice of strategic negotiating skills will make collaborative negotiation a habit. You will prepare for negotiations, assess your alternatives, build a climate of collaboration, and get beyond stubborn position-taking to develop agreements that work for both sides.

Operations Management

This course will introduce the basic concepts involved in the design and management of the core function of any business: the transformation process that produces the good or service delivered to the customer.

Organizational Behaviour

This course will look at the impact that individuals, groups and structures have on human behaviour within any modern organization, from nonprofit to public sector to private sector.

Professional Sales Skills

Based on the consultative sales approach, this course focuses on the self-management, business development and selling techniques that facilitate a successful career in modern professional sales.

Research and Evaluation

This course focuses on the role of research and evaluation in public relations. You’ll learn the theoretical and practical uses of research in general, as well as specific research techniques and options that can be used with communication plans.

Search Engine Optimization

This course provides an in-depth exploration on the theory and practical application of Engine Optimization (SEO) to enhance website visibility and ranking on search engines.

Selected Management Topics

Change management is all about executing strategies to achieve goals and objectives. Topics include the types of change, change planning, organizational readiness, pacing, prioritizing objectives, monitoring progress and business controls, behavioural vs. non-behavioural considerations, leading change and change execution.