Knowing how to negotiate is critical. Whether between suppliers, clients, other managers, external stakeholders or even family members, negotiation isn’t about winners and losers. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the needs, goals and objectives of all parties. Gain the insight, skill and experience you need to uncover the real interests of yourself and the other party, and practical tools and techniques to create more value with less conflict during any negotiation process.
This course will provide learners an overarching strategic negotiating framework and approach that is flexible to suit each individual style, skillset, and situation. Negotiation concepts will offer a foundation for effective negotiating, and thoughtful application and repeated practice of strategic negotiating skills will make collaborative negotiation a habit. You will prepare for negotiations, assess your alternatives, build a climate of collaboration, and get beyond stubborn position-taking to develop agreements that work for both sides.
A full course refund will be provided only if you withdraw or transfer from the course prior to the term start date. A refund—less an administrative fee ($60)—will be issued if you request to withdraw or transfer courses within one week of the term start date. Deadlines are firm and no refund will be available after deadlines even if you are requesting to transfer to another course. All requests to withdraw or transfer from a course should be directed toward the registration team at email@example.com or (250)472-4747.
Credit vs non-credit
Credit refers to degree credit. If you are taking a course or program for credit through UVic Continuing Studies, it means that course or program provides credit towards a degree at UVic or another authorized university. Credit students have to meet certain criteria, such as being accepted to both UVic Continuing Studies and the University of Victoria.