Professional Sales Skills

Code: BMBA270
Apply this course towards: Business Administration – Certificate, Business Administration – Diploma

Course description

Based on the consultative sales approach, this course focuses on the self-management, business development and selling techniques that facilitate a successful career in modern professional sales. Lectures, discussions, group learning activities, hand-in assignments and simulated sales presentations provide you with a step-by-step approach to building relationships and servicing customer needs. Topics include:

  • selling as a profession
  • social and ethical issues
  • buyer behaviour
  • preparation for relationship selling
  • the Relationship Selling process
  • time management
  • negotiation skills and other keys to a successful sales career

Learning objectives

  • Understand the role of the modern sales professional.
  • Understand and employ the consultative sales approach.
  • Create and implement strategies for business development.
  • Employ effective time management and self-management techniques.
  • Manage the ethical issues associated with professional selling.
  • Analyze customer needs and behavior and utilize appropriate sales techniques to build relationships and secure business.

View sample course outline (PDF)

Registration details

You have already registered for this course.

View My account

This item is already in your shop cart.

View shop cart
Loading section fee(s)...

You're already on the waiting list for this item.

Sorry, this section is full.

Fee Tax Subtotal
{{ ::(fee.price | currency) }} {{ ::( | currency) }} {{ ::( | currency) }}
{{ ::(child.price | currency) }} {{ ::( | currency) }} {{ ::( | currency) }}
    Total {{ fee.totalFees | currency }}

Add to Shop Cart Loading

Note: You will be asked to sign in or create an account to register and pay for this course.

Having trouble registering online? Register by phone: 250-472-4747

Online registration temporarily unavailable

Sorry, this course is not available for registration at this time.

This course is in progress. Please contact us for more details.

Online registration is closed for this course. You may still be able to register by phone. Call 250-472-4747 to find out.

This course is on your wish list. You will be notified when this course becomes available.

Want to receive notification when this course becomes available?

{{ loggedIn ? 'Add to wish list' : 'Sign in/create a new account to add to wish list' }}

Info you should know: