Operations Management

Code: BMBA260
Apply this course towards: Business Administration – Certificate, Business Administration – Diploma

Course description

This course will introduce the basic concepts involved in the design and management of the core function of any business: the transformation process that produces the good or service delivered to the customer.

Despite the wide diversity of firms and industries, firms generally select from a limited set of transformation processes. Each of these processes has its own set of strengths and limiting characteristics. This course focuses on understanding these process tradeoffs as they support the firm's strategic objectives as well as the resulting implications for efficiency and effectiveness. In addition, the course will explore the appropriate "best practice" to ensure that customer value is maximized once a particular transformation process has been chosen.

View sample course outline (PDF).

Learning objectives

Understand the conceptual frameworks and strategic alternatives associated with process choice.
Have learned the critical analytical tools and techniques, which can be used to assist making and problem solving in an operational context.
Enhance their decision making, analytical and numerate skills.
Enhance their oral and written communication skills.

Registration details

Select your offering:

{{ ::(section.startDate | customLongDate) }}

You have already registered for this course.

View My account

This item is already in your shop cart.

View shop cart

Loading section fee(s)...

You're already on the waiting list for this item.

Sorry, this section is full.

FEES

{{ ::fee.description }}

	Fee	Tax	Subtotal
{{ ::fee.description }}	{{ ::(fee.price \| currency) }}	{{ ::(fee.tax \| currency) }}	{{ ::(fee.total \| currency) }}
{{ ::child.itemTitle }} - {{ ::child.description }}	{{ ::(child.price \| currency) }}	{{ ::(child.tax \| currency) }}	{{ ::(child.total \| currency) }}
		Total	{{ fee.totalFees \| currency }}

Add to Shop Cart Loading Note: You will be asked to sign in or create an account to register and pay for this course. Having trouble registering online? Register by phone: 250-472-4747

Online registration temporarily unavailable

Sorry, this course is not available for registration at this time.

This course is in progress. Please contact us for more details.

Online registration is closed for this course. You may still be able to register by phone. Call 250-472-4747 to find out.

This course is on your wish list. You will be notified when this course becomes available.

Want to receive notification when this course becomes available?

{{ loggedIn ? 'Add to wish list' : 'Sign in/create a new account to add to wish list' }}

Info you should know:

	Fee	Tax	Subtotal
{{ ::fee.description }}	{{ ::(fee.price \| currency) }}	{{ ::(fee.tax \| currency) }}	{{ ::(fee.total \| currency) }}
{{ ::child.itemTitle }} - {{ ::child.description }}	{{ ::(child.price \| currency) }}	{{ ::(child.tax \| currency) }}	{{ ::(child.total \| currency) }}
		Total	{{ fee.totalFees \| currency }}