Those wishing to assess and add to their business writing skills will find this course a confidence builder. Developing the self-assurance to communicate effectively in the workplace will be the main objective, and students will benefit from the practical approach to building these skills. They will identify the characteristics of effective communication and learn how to successfully critique business documents.
A repeatable writing process and strategic planning guides for specific applications will be introduced and practised through learning activities. Peer support and feedback will be emphasized.
Business communication formats covered will include letters, memos, business proposals and email.
Communicating effectively in the workplace requires specific skills and the self-confidence to apply them effectively. Accordingly, the course is designed to improve writing and speaking skills by providing practical processes and easily applied strategies for achieving success. Class discussions—as well as individual and group exercises—will be designed to encourage active participation; emphasis will be placed on peer support and feedback.
To introduce and practice a repeatable writing process that can be applied to all business communication challenges.
To develop planning, organizational and editing strategies for specific types of written business messages.
To review business formats (e.g. memos, letters, e-mails and proposals) and identify the elements and principles of each.
To develop the concepts and practices of oral communication.
To practice delivery skills and to find your “comfort zone” with group presentations.
This course may be available online. Students login to the course and communicate with the instructor and fellow students via the Internet. All assignments and course activities are submitted electronically to the course instructor.
Using mobile devices in online courses
If you are planning on accessing your online courses using a mobile device such as a tablet or a smartphone, please note that not all required course features will be accessible with these devices. To fully function in your online courses, you will need to have access to a computer running Windows or MacOS.
A full course refund will only be provided if you withdraw from the course prior to the course start date. A refund—less an administrative fee—will be issued if you withdraw within six calendar days after the official course start date for online and part-time courses. Depending on your method of payment, a refund will be either mailed to you or credited to your credit card. A request to withdraw from a course must be submitted in writing to the Business and Management Programs office.
Credit vs non-credit
Credit refers to degree credit. If you are taking a course or program for credit through UVic Continuing Studies, it means that course or program provides credit towards a degree at UVic or another authorized university. Credit students have to meet certain criteria, such as being accepted to both UVic Continuing Studies and the University of Victoria.