Connecting people, communities and culture.

As a museum, heritage or cultural professional, you know that so much of your work is about making connections: connections across time, across diverse cultures, and—perhaps most importantly—connections with the communities and audiences you serve. Poor visitor experience planning and other engagement issues can cause these connections to break down.

The Professional Specialization Certificate in Visitor and Community Engagement brings focus and increased understanding to the skills and strategies needed to build and maintain relationships with diverse communities so organizations can better engage and serve their public⁠(s).

RELATED TOPICS: Museum and Heritage Studies