This course prepares you to become a better workplace communicator. You will focus on ways to strategically plan, format, and send business messages — presentations, letters, e-mails, proposals, and more — leading to better efficiency and efficacy on the job.
Those wishing to assess and add to their business writing skills will find this course a confidence builder. Developing the self-assurance to communicate effectively in the workplace will be the main goal, and you will benefit from the practical approach to building these skills. You will identify the characteristics of effective communication and learn how to successfully critique business documents.
You will also have at least one other goal, and that is to improve your confidence in your ability to communicate effectively. In a business environment, egos and professional reputations are on the line, and people often feel threatened. The result is either poor communication, or no communication at all. Being an effective business communicator has many advantages and rewards. Some are financial, and others relate to your emotional well being. It is important to recognize that communicating in your job is key to not only your success, but also to your enjoyment and your perception of acceptable self-worth in the workplace.
Delivering messages effectively allows you to share ideas and contribute, and to lead and inspire others.
This course will focus on seven key topics:
Today's Successful Business Communicator
Characteristics of Effective Business Writing
A repeatable writing process and strategic planning guides for specific applications will be introduced through learning activities. Peer support and feedback will be emphasized.
Upon completion of this course, you will be able to:
introduce and apply a repeatable writing process that can be applied to all business communication challenges including all business-related use of social media,
identify and apply business writing characteristics that support clear, concise messaging and eliminate interference,
develop and apply planning, organizational, and editing strategies for specific types of written business messages, and
review and apply the principles and elements of specific business writing formats such as presentations, letters, e-mails, proposals, resumes, and recommendation letters.
Online learning is when course delivery, and all associated learning activities, take place via the internet. For online learning tips, system requirements and differences between delivery styles, please visit our online learning webpages.
Using mobile devices in online courses
If you are planning on accessing your online courses using a mobile device such as a tablet or a smartphone, please note that not all required course features will be accessible with these devices. To fully function in your online courses, you will need to have access to a computer running Windows or MacOS.
A full course refund will be provided only if you withdraw or transfer from the course prior to the term start date. A refund—less an administrative fee ($60)—will be issued if you request to withdraw or transfer courses within one week of the term start date. Deadlines are firm and no refund will be available after deadlines even if you are requesting to transfer to another course. All requests to withdraw or transfer from a course should be directed toward the registration team at email@example.com or (250)472-4747.
Credit vs non-credit
Credit refers to degree credit. If you are taking a course or program for credit through UVic Continuing Studies, it means that course or program provides credit towards a degree at UVic or another authorized university. Credit students have to meet certain criteria, such as being accepted to both UVic Continuing Studies and the University of Victoria.