In a world where we increasingly live and work online, managing both your personal and professional digital communications and understanding the technology behind digital communication tools such as Zoom, Skype, Teams, or Messenger has become imperative. This course will provide you with the skills, tools, and plans to succeed and communicate effectively and efficiently in an online environment. You will gain awareness of most relevant and common communication technologies and will be able to decide upon the most appropriate technology according to your purpose or need.
You will learn how to effectively use and compare video conferencing tools, mobile chat platforms, social media or other online communities, and mobile collaboration options. This course will enhance and develop your professional communication skills in the digital and online environment in ways that are different from face-to-face. Other aspects of online communications, including email and social media use, document collaboration and content sharing, online security, and online ethics and behaviour will be covered in this course. Gain the skills you need to confidently navigate the digital world.
Any requests to withdraw received more than a week prior to the course start date will be issued a full tuition refund. A refund—less an administrative fee ($60)—will be issued if you request to withdraw or transfer courses within the week prior to the course start date. No refunds will be issued after the course start date. Requests to transfer from one course section to another, or to withdraw from one course to another, are considered course withdrawals and will adhere to withdrawal deadlines noted above.
Continuing Studies statement on use of educational technology
This course will require the use of Zoom and may use other education technology such as internet-based applications, cloud services, or social media. In order to complete this course you will be required to either consent to the disclosure of your personal information outside of Canada to enable use of these technologies, or work with the Division of Continuing Studies to explore other privacy protective options (such as using an alias or nickname).