Operations Management

Code: BMBA260
Apply this course towards: Business Administration – Certificate, Business Administration – Diploma

Course description

Operations management is relevant to the transformation process that begins with inputs and ends with the outputs directly connected with producing a good or providing a service.

This course introduces you to basic operations management concepts while examining the strategic implications of an operations strategy. It will provide foundational knowledge about process, layout and flow options available to an organization for the efficient and effective use of labour and capital. It further introduces issues, techniques and tools to plan, design, manage and control key elements of procurement, supply chain, inventory, distribution, scheduling, quality and continuous improvement.

You will integrate your learning of operations management with other functional areas of business and learn about ethical, sustainable, global and cross-cultural implications in operations management. Throughout this course you will engage in large and small group discussions and projects, often using a case study methodology, and complete a capstone operations project as a team and present your findings.

View sample course outline (PDF). 

Learning objectives

  • Propose and evaluate alternatives for a firm’s operations strategy based on primary concerns and factors.
  • Describe and analyze the types of factors and elements involved in operations planning, processes and control.
  • Apply the key analytical tools and techniques used in operations management in a variety of settings.
  • Evaluate the connection between productivity and quality and apply tools to manage quality and risk.
  • Assess global, cross-cultural and Indigenous perspectives within operations management.
  • Apply ethical perspectives, social responsibility and sustainability to operations management.
  • As a team, evaluate and analyze business cases, and propose solutions to issues.

Registration details

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