Change Management

Code: BMBA380
Apply this course towards: Business Administration – Certificate, Business Administration – Diploma

Course description

Change management is all about executing strategies to achieve goals and objectives. This course focuses on managing the motivation, behaviours, business controls and work environment in order to introduce, stabilize and normalize changes that are necessary to implement new strategies. Topics include the types of change, change planning, organizational readiness, pacing, prioritizing objectives, monitoring progress and business controls, behavioural vs. non-behavioural considerations, leading change and change execution.

This course addresses managing change from three perspectives:

  1. The type of change and the situational context in which it is intended
  2. The change continuum and its effect on people, and execution of change strategies
  3. The planning and implementation of a change management program; the triggers and tools to manage the transition

View sample course outline (PDF). 

Learning objectives

  • Describe the different types of strategic change and the relevant implementation options.
  • Analyze the change context and the choices regarding options for a change plan (i.e. time, scope, diversity, capability, capacity, readiness and power).
  • Design an effective implementation path for the transition, incorporating personal, individual and operational strategies.
  • Implement a transition plan, incorporating levers and interventions to manage responses to change and progress through the change continuum (i.e. communication, motivation, symbolism, performance management).
  • Manage and monitor progress through the stages of change, leveraging change agency, monitoring business controls, engaging employees and managing resistance.

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