Change management is all about executing strategies to achieve goals and objectives. This course focuses on managing the motivation, behaviours, business controls and work environment in order to introduce, stabilize and normalize changes that are necessary to implement new strategies. Topics include the types of change, change planning, organizational readiness, pacing, prioritizing objectives, monitoring progress and business controls, behavioural vs. non-behavioural considerations, leading change and change execution.
This course addresses managing change from three perspectives:
The type of change and the situational context in which it is intended
The change continuum and its effect on people, and execution of change strategies
The planning and implementation of a change management program; the triggers and tools to manage the transition
Describe the different types of strategic change and the relevant implementation options.
Analyze the change context and the choices regarding options for a change plan (i.e. time, scope, diversity, capability, capacity, readiness and power).
Design an effective implementation path for the transition, incorporating personal, individual and operational strategies.
Implement a transition plan, incorporating levers and interventions to manage responses to change and progress through the change continuum (i.e. communication, motivation, symbolism, performance management).
Manage and monitor progress through the stages of change, leveraging change agency, monitoring business controls, engaging employees and managing resistance.
Online learning is when course delivery, and all associated learning activities, take place via the internet. For online learning tips, system requirements and differences between delivery styles, please visit our online learning webpages.
Using mobile devices in online courses
If you are planning on accessing your online courses using a mobile device such as a tablet or a smartphone, please note that not all required course features will be accessible with these devices. To fully function in your online courses, you will need to have access to a computer running Windows or MacOS.
Any requests to withdraw received more than one week prior to the term start date will be issued a full tuition refund. A refund—less an administrative fee ($60)—will be issued if you request to withdraw or transfer courses within the week prior to the term start date or on the term start date. No refunds will be issued after the term start date regardless of the course start date. Requests to transfer from one course section to another, or to withdraw from one course to another, are considered course withdrawals and will adhere to withdrawal deadlines noted above. Please visit https://continuingstudies.uvic.ca/business-and-management/programs/student-resources/important-dates for all upcoming withdrawal deadlines. All requests to withdraw or transfer from a course should be directed toward the registration team at firstname.lastname@example.org or 250-472-4747.