Online learning FAQ

Contact the Technology Integrated Learning TIL Support Desk:

Phone (North America)
» 250.721.8476 (local) / 1.888.721.8476 (toll-free)
Phone (International)


Hours (Pacific Time)
» Monday to Thursday | 8:30 am to 7:00 pm
» Friday | 8:30 am to 6:00 pm
» Saturday & Sunday | 10:00 am to 4:00 pm

You register for online courses the same way you register for face-to-face courses. For more information, please see the How to register page.

Online courses do have specific start and end dates. They usually run for 12 or 13 weeks. The start and end dates are listed on the individual course pages, and will also be on your registration receipt.

The date you can login to your online course is listed in the Access Letter you will receive from the program delivering your course. If you did not receive your Access Letter, please contact the program for the course access information.

You’ll need a computer running Windows or Mac OS. You’ll also need a reliable Internet connection with an up-to-date web browser (Mozilla Firefox, Internet Explorer, Google Chrome or Safari) using the latest version of the browser. For more information, please visit the Technology Integrated Learning website.

Depending on the course you’re taking, you might have to participate in live web conference sessions. This information should be listed in the course description or requirements. Please contact the program for details.

There's no limit on the number of courses you can take at one time. But keep in mind that each online course will require at least 8-12 hours per week for reading, studying, assignments, online activities, discussions, etc. 

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