Recover your password

If you have a NetLink ID

Please use the NetLink ID account recovery page.

You can also contact the Computer Help Desk at 250-721-7687 (1-844-721-7687 toll free in North America) or helpdesk@uvic.ca.

If you don't have a NetLink ID

To reset your password, enter the email address that you use to sign in to Continuing Studies. This can be your personal email address or another email address associated with your account. If the information matches a listing in our system, we’ll send you an email with instructions on how to reset your password.

If you don’t receive an email from us, it could mean:

  • Your email address isn’t in our system
  • Your email address is associated with more than one Continuing Studies account
  • The email may have gone to your SPAM folder

If you no longer own the email address that you registered with or if you prefer to contact us to obtain your sign in information, please contact Registration Services at 250-472-4747 or uvcsreg@uvic.ca.

If you are unsure if you have a NetLink ID

Please contact Registration Services at 250-472-4747 or uvcsreg@uvic.ca.