Computer Requirements

To access your Moodle or CourseSpaces course(s), you will need

  • A reliable connection to the Internet.
  • A recommended web browser with javascript and cookies enabled
  • Pop-up blockers disabled.

Recommended Web Browsers

Not all browsers fully support Moodle or CourseSpaces functions. The following are the browsers the TIL Support Desk supports for Moodle or CourseSpaces use:

For Windows computers:

  • Internet Explorer: versions 8.0 or later
  • Mozilla Firefox: latest version
  • Google Chrome: latest version

For Apple computers:

  • Mozilla Firefox: latest version
  • Safari: latest version
  • Google Chrome: latest version

Using Mobile Devices

Moodle or CourseSpaces are mobile friendly. However, when completing activities or submitting assignments, we suggest you use a computer with strong internet connectivity.  

TIL (Technology Integrated Learning) Support Desk for technical assistance

If you have questions or are having technical or connectivity problems with your online course, contact the TIL Support Desk:

 

Phone

Local/North America: 250-721-8476 
Toll-free: 1-888-721-8476
International: 00-1-250-721-8476

Hours (Pacific Time)

Monday to Thursday | 8:30 am – 7 pm
Friday | 8:30 am – 6 pm
Saturday & Sunday | 10 am – 4 pm