Collection of accessibility icons including wheelchair symbol, sign language hands, walking figure, ear for hearing, brain for cognitive accessibility, and eye for visual impairment, representing diverse workplace accommodations and inclusive design

Accessibility in the Workplace

COURSE

Course description

Create more inclusive, accessible and equitable workplaces. In this six-week online course, you’ll explore disability inclusion through the social model of disability, anti-ableism, inclusive language, and the role of assistive technology. Learn how to design accessible spaces, support inclusive hiring and retention, and build confidence using practical tools and strategies. You’ll finish the course with a personalized action plan to advance accessibility within your own organization.

This course introduces the core concepts of disability, accessibility and inclusion. Learners will explore the social model of disability, anti-ableism, inclusive language, and the role of assistive technology—building the mindset and vocabulary to support meaningful inclusion in any setting.

Building on this foundation, you will develop actionable tools to truly foster accessible, welcoming and equitable workplaces for folks living with disabilities. Through exploring inclusive hiring, retention, and accessible design across physical, digital, and socio-cultural environments, you will gain the confidence and skills to create meaningful change. An applied capstone project empowers you to develop and implement customized action plans that advance disability inclusion within your own organizations.

  • what is a disability? What is neurodiversity? What is inclusion and accessibility? What is anti- ableism?  (Social models, inclusive language)
  • how assistive technology helps in employment
  • understanding legal duties and accommodations
  • plain language and accessible communication tools
  • designing barrier-free physical and digital workplaces
  • unpacking systemic bias and cultivating allyship
  • accessibility audits and ongoing improvement
  • mentorship learning opportunities
  • hands-on capstone

Learning objectives

By the end of this course, learners will be able to:

  • define and explain key concepts of disability, accessibility, inclusion, and anti-ableism using plain, respectful language.
  • analyze workplace practices, policies, and environments to identify barriers across physical, digital, and cultural contexts.
  • apply inclusive hiring, retention, and communication strategies to better support employees with disabilities.
  • evaluate and use accessibility tools and approaches, including assistive technology, plain language, and barrier-free design.
  • create an action plan to improve accessibility and inclusion in their own workplace.

Who is this course for?

Open to everyone, this course welcomes professionals, students, and community members who want to make workplaces more accessible and inclusive. No previous experience or formal admission is required.  

Course planning

This course is delivered online, allowing you to work independently within deadlines set by your instructor. With this format, you don't have to worry about travel or scheduling conflicts while you study. You can work at your own pace, on your own schedule and maintain a balanced lifestyle. 

Upon completion

Digital Badge

Upon completion of the course, you will be awarded a digital badge, which will be sent electronically—approximately one month after the completion of the course.

All students will automatically be opted-in to receiving a digital badge through Accredible upon completion of their course. Please visit our digital credentials page for more information.

Registration details

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Info you should know:

Continuing Studies statement on use of educational technology

This course will require the use of Zoom and may use other education technology such as internet-based applications, cloud services, or social media. In order to complete this course you will be required to either consent to the disclosure of your personal information outside of Canada to enable use of these technologies, or work with the Division of Continuing Studies to explore other privacy protective options (such as using an alias or nickname).