In this interactive, hands-on workshop, you will have the opportunity to discuss topics related to working in the homelessness serving sector. In a supportive environment, we will discuss foundational principles related to substance use, harm reduction, and mental health disorders and you’ll have the opportunity to explore and practice de-escalation techniques and safety protocols. We will also cover topics related to caring for yourself while supporting others. We will discuss and practice culturally safe, trauma-informed techniques for setting and maintaining professional boundaries and we will examine causes and symptoms of burnout, vicarious trauma, and compassion fatigue. You will have the opportunity to try out several self-care strategies and you will be supported in developing a personalized self-care plan.