Intercultural Communication in the Workplace

Code: ISP110
Apply this course towards: Business Communication, Equity, Diversity and Inclusion, Business Administration – Certificate, Business Administration – Diploma

Course description

As a global citizen, an understanding of cultural difference and ability to communicate effectively with diverse communities is critical for work in both local and international settings. Find out how power imbalances can impact interactions, discover practical tools to strengthen inclusivity, and develop the interpersonal communication skills required to develop constructive relationships in a diverse workplace.

Learning objectives

  • Understand the impact of globalization on private and public sector employment, and the needs of the increasingly diverse workforce
  • Gain an awareness and understanding of your personal and social locations in society
  • Reflect on the influence of race and culture on personal and professional attitudes and behavior
  • Understand how cultural difference can impact intercultural communication
  • Develop cultural competencies to communicate effectively across diverse cultures
  • Implement the knowledge and skills developed in a professional context


This course is eligible for the StrongerBC future skills grant. To register using this grant please review the eligibility, registration details and funding dates. 

Registration details

You have already registered for this course.

View My account

This item is already in your shop cart.

View shop cart
Loading section fee(s)...

You're already on the waiting list for this item.

Sorry, this section is full.

Fee Tax Subtotal
{{ ::(fee.price | currency) }} {{ ::( | currency) }} {{ ::( | currency) }}
{{ ::(child.price | currency) }} {{ ::( | currency) }} {{ ::( | currency) }}
    Total {{ fee.totalFees | currency }}

Add to Shop Cart Loading

Note: You will be asked to sign in or create an account to register and pay for this course.

Having trouble registering online? Register by phone: 250-472-4747

Online registration temporarily unavailable

Sorry, this course is not available for registration at this time.

This course is in progress. Please contact us for more details.

Online registration is closed for this course. You may still be able to register by phone. Call 250-472-4747 to find out.

This course is on your wish list. You will be notified when this course becomes available.

Want to receive notification when this course becomes available?

{{ loggedIn ? 'Add to wish list' : 'Sign in/create a new account to add to wish list' }}

Info you should know: