FAQs for Agents/Partners

Please view our page for new prospective agents to find out more about the process of becoming an authorized agent. 

Electronically by email.  Paper documents can be couriered for a fee of $65 CAD. If you would like to request courier service, please indicate this when submitting the application.

The deadline for program application is five weeks before the start date of the program. The ELC recommends submitting the application as early as possible for three reasons:

  1. To allow enough time to apply for a visa / a study permit if necessary.
  2. To ensure that our Homestay staff has time to match you with a local family (if applicable).

The deadline for applying for Homestay is usually five weeks before the start date of the program. Homestay spaces are limited so we recommend applying as early as possible. Space in Homestay is not guaranteed.

Please note: The Homestay deadline for programs beginning in September—including the Intensive English (ELPI) program and Monthly English—is July 1. The Homestay office may accept late applications if space permits.

Registration for a program is usually completed within three business days of receiving a student’s complete application online. Please remember to submit registration fees along with the application so there is no delay in preparing the student’s LOA.

Commissions are paid by:

  • bank wire (international bank)
  • direct deposit (Canadian bank)
  • cheque

If paying by bank wire, payments would be made via Western Union's GlobalPay service. A great benefit of paying through this service is that UVic can make payments using many more foreign currencies. We are encouraging agents to receive their commission payments in their local currency.

For those using a Canadian bank account and wishing to be paid by direct deposit, please contact the ELC so that we can follow up with you regarding the payment process.

Agents are not required to send the ELC an invoice for commission payments. Commissions are processed two weeks after the program start date. If you are a new agent receiving your first commission payment, this process may take longer.

In cases of delayed or refused visas, students are permitted to transfer programs once, upon paying a $100 CAD program transfer fee. To transfer programs, the ELC must be notified in writing before the program start date.

Yes, if you are an CICC (College of Immigration and Citizenship Consultants) member in good standing or a lawyer. A registered student may contact uvcsimmigration@uvic.ca for advice.

  1. Go to the ELC homepage at continuingstudies.uvic.ca/elc
  2. Click on "LOGIN" on the top right hand side of the webpage.
  3. Your username will be the email we have for you on file. If you have not already been sent a password, please contact elcreg@uvic.ca. You will be emailed a link that will allow you to generate a password for your account.
  4. Login to your account using your email (username) and password.
  5. Click on "Agent Applications" on the left side of the webpage.
  6. Fill out the online application.
  7. Arrange payment of application fees and deposits.

For more information, see the How to Apply page.

No, you should only submit the $300 Homestay application fee. The student pays the monthly fee directly to the host.

Yes, the cost of dormitory accommodation is included in the total cost of the program, so you should collect the complete fee and submit this to the ELC.

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