Continuing Studies policies

Cancellation policy

We reserve the right to cancel or reschedule courses (or other offerings) without notice, and to establish special regulations for admission to non-degree programs or courses.

If a course or offering is cancelled or rescheduled, the liability of Continuing Studies at UVic is limited to a refund of your course fee, or—if desired—transfer to another offering.

Withdrawal and refund policy

To withdraw from a course, let us know in person or by phone (250-472-4747), at least:

  • seven days before the first meeting of short-term courses, workshops or conferences
  • before the second class when a course meets once or twice weekly over a period of several weeks

Depending on your method of payment, a refund will be either mailed to you or credited to your credit card. The Canada Revenue Agency requires that we request the return of your original receipt.

If you withdraw from a course, you may be charged an administrative fee. The amount may vary according to the type of course, but will be at least $15.

Note: Some programs have special refund policies. Please check the refund and withdrawal policies on each course page or receipt email for more information.

English language proficiency

The University of Victoria requires all students to meet a certain level of English language proficiency.

If your first language is not English, you must submit proof of English skills to be considered for admission to UVic.

International students who need to improve their English skills before applying to UVic may wish to consider a program like the University Admission Preparation (UAP) Program offered through the UVic English Language Centre.

Transfer credits/advanced standing/prior learning assessments

In some Continuing Studies programs, you may be allowed to transfer up to 4.5 units of appropriate credit towards your program, as long as you have not already used the credits towards a degree.

The credits must have been completed at UVic or other accredited universities.

Conversely, you may be able to transfer credits earned within the program to an undergraduate degree program.

Please contact your Program Coordinator for more information.

Academic integrity/cheating/plagiarism

Academic integrity is a cornerstone of our post-secondary institution. All learners are expected to follow the University of Victoria's academic regulations on standards of academic integrity.

Allegations of plagiarism and cheating will be dealt with according to the University's academic regulations. To avoid accusations of plagiarism (i.e. copying another person's work), all direct quotations and borrowed ideas used in an assignment must be properly acknowledged.

Read the Division of Continuing Studies policy on academic integrity for non-credit courses for full information.

Please note, if you are enrolled in an undergraduate or graduate credit course, you will need to follow the policy for academic integrity related to credit studies, as the procedures are slightly different.

If you have any questions about appropriate ways to acknowledge other people's work, contact your instructor. The University has plenty of information and resources about academic integrity available online.

Grade appeals

If you wish clarification on—or are dissatisfied with—your grade for an assignment or a course, first discuss the matter with the instructor who will review the work in question. If you want to appeal the instructor's decision, contact your Program Director to request a formal appeal.

You should start this process within three weeks of receiving your final grade. Experts in the subject matter will be sought to review the course work. The second opinion will be binding.

Please refer to the University Policy outlined in the University of Victoria calendar for more information.

Protection of Privacy policy

Please visit the University of Victoria Protection of Privacy policy section on the Terms of Use page.

Online behaviour policy

The University of Victoria is committed to promoting critical academic discourse while providing a respectful and productive learning environment. All members of the university community have the right to experience, and the responsibility to help create, such an environment.

For your online course you will work together with other online learners and your instructor to build a respectful and collaborative learning environment that promotes thoughtful discussion.

This involves respecting the rights and opinions of your classmates. Your online class should be a safe place for people of all races, genders, sexes, ages, sexual orientations, religions, disabilities, and socio-economic statuses. Offensive, aggressive, derogatory or sarcastic comments, or remarks, as well as personal attacks, will not be tolerated. At times your ideas, opinions, and beliefs may be challenged, but they will always be heard respectfully.

As the course develops, forums can become quite social — it is a great place to ask questions, give your opinion, tell jokes, share experiences, and discuss things that excite or trouble you. However, just as your instructor in a classroom would ask you not to talk in class, conversations should remain course related and conversations that are unrelated to the course content can take place outside the unit forums.

Equity and Human Rights

Within the program, and at the University of Victoria at large, we strive for equity, diversity and inclusion. While it may go without saying, respect is foundational to maintaining a healthy online community. Discrimination and/or harassment of any form will not be tolerated in the program. 

Please visit the UVic Equity & Human Rights (EQHR) website for the full policy and information on additional initiatives for building an equitable and inclusive campus. 

Confidentiality and copyright 

In some cases, students and the course instructor may discuss examples that reflect an actual situation, institution, or community. In order to create an environment where we can all feel free to discuss and learn from situational issues, we ask that everyone respect the confidential nature of the institutions and communities being discussed. When submitting materials in writing, you may wish to alter the names and circumstances slightly to avoid any perception of impropriety.

While the site is password protected, note that email and discussion groups are never entirely confidential and are subject to freedom of information and privacy legislation. Your use of these communication tools should reflect the public nature of the media.

We ask that you respect the copyright of any and all course materials and note that these are circulated and shared for the purposes of this course only. Further reproduction is strictly prohibited.