Emergency Management for Business Continuity

Course description

Don't let your organization get left in the dark when the unexpected happens. Designed for non-specialists, this course takes a systematic approach to emergency management, especially as it relates to business continuity planning. Concepts include hazard and risk assessment, impact analysis, mitigation, emergency preparedness and response, and psychosocial impact of crisis. Examine a range of tools for planning and training and consider the ethical issues, opportunities and challenges overlaying emergency management.

Learning objectives

•          Define, compare, and contrast emergency management, crisis management and business continuity management
• Identify types of hazards, their potential impacts, and create a hazard profile
• Describe an organizational resiliency framework and identify organizational cultural shifts that may need to take place to implement such a framework
• Define key elements of a business impact analysis
• Differentiate between types of mitigation strategies and demonstrate how each type addresses hazards identified
• Describe the relationship between emergency preparedness, business continuity, and emergency response and identify strategies to change preparedness culture in a workplace
• Define and describe a critical incident and stress reactions, identify psychosocial supports, and explain how to implement these supports in the workplace
• Compare and contrast training exercises for emergency response
• Apply ethical principles to issues in business continuity