How Continuing Studies at UVic is supporting professionals in an AI-powered future

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Technology is evolving at an unprecedented pace and transforming careers across industries. While artificial intelligence (AI) was once primarily used for automating repetitive tasks, the capabilities have expanded substantially.

The latest research in the Technology Vision 2025 report by Accenture finds that 77% of executives believe unlocking the full benefits of AI will only be possible when built on a foundation of trust. Leaders see the opportunity to instill trust by ensuring accuracy, predictability and consistency in digital systems, which will help businesses and employees with the autonomy to steer their own AI initiatives.

"The autonomy created by these generalized AI systems can help organizations be more dynamic and intention-driven than ever," says Karthik Narain, group chief executive of technology and CTO at Accenture.

Bridging the skills gap

For educators, these technological changes present both challenges and opportunities to foster and build trust through learning. "We have a responsibility to deliver programs that help people stay current with emerging technologies," says Dr. Jo-Anne Clarke, dean of Continuing Studies at the University of Victoria (UVic).

In response to the interest and demand in this field, new programs have launched at Continuing Studies at UVic, including the popular Micro-certificate in Applied AI for Administration. Designed for professionals either new to AI or looking to enhance their understanding, the program explores how AI can streamline workflows and improve decision-making.

Why staying current matters

Keeping up is no longer optional—it’s essential for career growth. New tools and systems require professionals to continuously upskill or reskill, and Clarke points out that this trend is opening doors for cross-disciplinary career paths.

For example, the Mapping with Drones micro-certificate provides professionals from diverse sectors—real estate, construction, transportation, emergency management and more—with geospatial mapping skills.

However, technical knowledge alone isn’t enough. The most critical skills are curiosity, resilience, and a willingness to take risks," Clarke says, emphasizing that meaningful learning happens through hands-on experiences and collaboration.

Lifelong learning as a shared journey

The fast-paced advancement of technology and AI can feel overwhelming, but Clarke reassures professionals that learning doesn’t have to be a solitary challenge. Continuing education programs foster collaborative environments where learners can build confidence, experiment and grow.

"Learning is a shared journey," she says—a journey that equips professionals to navigate and thrive in an evolving, AI-powered workplace.

• Posted January 29, 2025