
Interpersonal Business Communication
Code: BMBA120
Apply this course towards:
Business Communication,
Business Administration – Diploma,
Business Administration – Certificate,
Business Courses Online
Course description
The primary goal of this course is to assist in improving the effectiveness of your interpersonal communication in a workplace and personal setting. As a participant, you will be challenged to examine the way you communicate, the effect that your communication has on others and the application of the course material in a workplace settings. This is a dynamic course structure, one that will require introspection and involvement.
This course examines communication from many perspectives and explores the skills that improve interpersonal communication, the communication between two people. The course will help to develop effective communication approaches for personal and workplace relationships through a thorough study of communication concepts.
View sample course outline (PDF).
Learning objectives
Upon completion of this course, learners will understand the:
- relational nature of communication
- connection between self and communication process
- nature of nonverbal and emotional communication
- importance of the perception process in communication
- nature and impact of language in communication
- nature of listening with a purpose
- importance of communication climate and ways to handle conflict
Funding
This course is eligible for the StrongerBC future skills grant. To register using this grant please first review your eligibility and then select the StrongerBC future skills grant fee type below.
Registration details
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Continuing Studies statement on use of educational technology
Students will be required to have a NetLink ID for all online courses, as well as many campus resources. This course may require the use of education technology such as internet-based applications, cloud services, or social media. In order to complete this course you will be required to either consent to the disclosure of your personal information outside of Canada to enable use of these technologies, or work with the Division of Continuing Studies to explore other privacy protective options (such as using an alias or nickname).