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Boost your efficiency in the workplace with AI

Imagine powering up your productivity engine with rocket fuel. Add in artificial intelligence (AI), and your administrative workflows become swifter than ever. Many organizations are already benefiting from AI—and yours can too. From generative prompts to streamlining processes, this program enhances your AI skills so you can adapt to different situations in today’s workplaces. With practical training, you'll build confidence and proficiency in commonly used AI technology, preparing you for tomorrow’s challenges.

Step into the future and become more efficient in administration.

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Program description

Artificial intelligence (AI) is a rapidly growing and evolving field that touches the lives of everyone who accesses digital technology. From spell-checks to internet searches, assistance with writing emails, process automation, and the development of creative ideas and art, AI will be integrated into many workplace tasks and procedures. A holistic understanding of the real-world applications of AI in domains such as business, marketing, healthcare, finance, etc., as well as the built-in biases of AI development and deployment, will ensure that users are prepared to assess and critically engage with AI in the workplace.

The Applied AI for Administration micro-certificate introduces and focuses on AI in administrative applications with specific emphasis on how to use it, when to use it, and how to critically assess results.

Program highlights

Online Flexibility
This program is delivered online, allowing you to work independently within deadlines set by your instructor. With this format, you don't have to worry about travel or scheduling conflicts while you study. You can work at your own pace, on your own schedule and maintain a balanced lifestyle.

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The University of Victoria is one of Canada's leading universities, recognized for preparing students for careers in a wide range of disciplines. Upon successful completion of this program you will receive a micro-credential.

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Our Applied AI for Administration program is designed with a busy lifestyle in mind. Learn at your own pace, set personal deadlines and propel your career journey forward.

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This program is designed to provide you with the knowledge and tools necessary to achieve your professional goals in just six weeks.

Program outcomes

Learners who complete the Applied AI for Administration micro-certificate will be able to:

  • understand and use the various types of AI most often encountered in office environments
  • effectively utilize generative prompts in AI systems for workplace applications
  • understand and recognize the built-in biases and fairness issues in AI development and deployment
  • identify responsible AI practices and ethics in AI usage
  • practice using and critically assessing AI results in an administrative case study

Who is this program for?

The Micro-certificate in Applied AI for Administration is designed for learners who may be new to AI or who regularly work with digital technology. Professionals may be working in areas such as the information technology, marketing, business administration, healthcare facilities, educational intuitions, financial services or government agencies.

If you see yourself reflected in any of the following, this program could be a good match:

  • you want to leverage the benefits of AI technology to improve workflow, streamline operations or enhance decision-making processes
  • you are interested in career advancement, professional development or upskilling by acquiring new technical skills
  • you are open to adopting new technologies, tools and AI in the workplace
  • you are motivated by the practical applications of AI in your daily work, the potential for increased efficiency, and the importance of understanding ethical standards and considerations in AI deployment
  • you are a critical thinker who is keen on assessing the impact of AI on your work
  • you are curious and an early adopter of technological advancements in the workplace

Career options

Some of our learners pursue careers in the following roles:
  1. Administrative Professionals
  2. Executive Assistants
  3. Mid-level Managers
  4. Project Coordinators
  5. Marketing Coordinators
  6. Administrative Services Managers
  7. Healthcare Administrators  

Application and fees

Admission requirements

Enrolment is open to all learners.

How to apply

No application is necessary, simply select the course required for the micro-certificate and register for it independently. When registering, you will have the option to purchase the Micro-certificate in Applied AI for Administration fee at an additional cost of $20.

Once you have completed the course, your certificate will be automatically issued and sent to you. Certificates are sent approximately one month after the completion of the course.

Note: We are unable to retroactively issue a micro-certificate. Students must purchase the $20 program fee prior to the last day of the last course in the program.

Registration details

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Info you should know:

Continuing Studies statement on use of educational technology

This course will require the use of Zoom and may use other education technology such as internet-based applications, cloud services, or social media. In order to complete this course you will be required to either consent to the disclosure of your personal information outside of Canada to enable use of these technologies, or work with the Division of Continuing Studies to explore other privacy protective options (such as using an alias or nickname).