For ELC programs, please visit ELC policies.
Cancellation policy
We reserve the right to cancel or reschedule courses (or other offerings) without notice, and to establish special regulations for admission to non-degree programs or courses.
If a course or offering is cancelled or rescheduled, the liability of Continuing Studies at UVic is limited to a refund of your course fee, or—if desired—transfer to another offering.
Withdrawal and refund policy
To withdraw from a course, let us know in person or by phone (250-472-4747), at least:
- seven days before the first meeting of short-term courses, workshops or conferences
- before the second class when a course meets once or twice weekly over a period of several weeks
Depending on your method of payment, a refund will be either mailed to you or credited to your credit card. The Canada Revenue Agency requires that we request the return of your original receipt.
If you withdraw from a course, you may be charged an administrative fee. The amount may vary according to the type of course, but will be at least $15.
Note: Some programs have special refund policies. Please check the refund and withdrawal policies on each course page or receipt email for more information.
- Business and Management Programs Policies
- Certificate in Adult and Continuing Education Policies
- Cultural Resource Management Programs (CRMP) Policies
Transfer credits/advanced standing/prior learning assessments
In some Continuing Studies programs, you may be allowed to transfer up to 4.5 units of appropriate credit towards your program, as long as you have not already used the credits towards a degree.
The credits must have been completed at UVic or other accredited universities.
Conversely, you may be able to transfer credits earned within the program to an undergraduate degree program.
Please contact your Program Coordinator for more information.
Grade appeals
If you wish clarification on—or are dissatisfied with—your grade for an assignment or a course, first discuss the matter with the instructor who will review the work in question. If you want to appeal the instructor's decision, contact your Program Director to request a formal appeal.
You should start this process within three weeks of receiving your final grade. Experts in the subject matter will be sought to review the course work. The second opinion will be binding.
Please refer to the University Policy outlined in the University of Victoria calendar for more information.