Courses open for registration
The objective of this course is to provide an understanding of operations management in the aviation industry with specific emphasis on the following key components:
This course introduces students to various aspects of the Aviation industry and the management challenges therein. Students will become acquainted with the operations and current challenges in the various segments of the industry through presentations given by professionals in each specific field. Additionally, this course explores and analyzes the best practices within the industry.
This course introduces you to the nature and scope of decision making in business, and provides an overview of the functional areas of management, finance, marketing, and organizational behaviour. Using a business case approach, you will develop a personal framework for defining and analyzing business problems and developing solutions and plans of action.
It is strongly recommended you take this course first in the Certificate in Business Administration Program.
Those wishing to assess and add to their business writing skills will find this course a confidence builder. Developing the self-assurance to communicate effectively in the workplace will be the main objective, and students will benefit from the practical approach to building these skills. They will identify the characteristics of effective communication and learn how to successfully critique business documents.
A repeatable writing process and strategic planning guides for specific applications will be introduced and practised through learning activities. Peer support and feedback will be emphasized.
Business communication formats covered will include letters, memos, business proposals and email.
Communicating effectively in the workplace requires specific skills and the self-confidence to apply them effectively. Accordingly, the course is designed to improve writing and speaking skills by providing practical processes and easily applied strategies for achieving success. Class discussions—as well as individual and group exercises—will be designed to encourage active participation; emphasis will be placed on peer support and feedback.
This course is designed to follow the introduction to finance and continues using material presented in Financial Accounting. You will be introduced to:
This course is an introduction to financial accounting. You will be introduced to the accounting cycle as well as the preparation of journal entries and financial statements. Other topics covered include the accounting for:
A strong knowledge of the principles of accounting gives you the power to make sound business decisions.
The primary goal of this course is to assist in improving the effectiveness of your interpersonal communication in a workplace and personal setting. As a participant, you will be challenged to examine the way you communicate, the effect that your communication has on others and the application of the course material in a workplace settings. This is a dynamic course structure, one that will require introspection and involvement.
This course examines communication from many perspectives and explores the skills that improve interpersonal communication, the communication between two people. The course will help to develop effective communication approaches for personal and workplace relationships through a thorough study of communication concepts.
This course is an introduction to the fundamental concepts of management accounting. It complements concepts covered in Financial Accounting by focusing on the accounting functions internal to the organization.
Management Accounting is concerned with the data and techniques used in the decision-making process. This includes:
The course will also discuss recent developments such as activity-based costing.
This course provides a brief introduction to the historical development of computers, the fundamentals of using a PC using the Windows desktop operating system, and hands-on training in the use of office automation applications. Specifically, the course will offer instruction on the use of:
We will also discuss Web browsers (specifically Microsoft Internet Explorer) and learn more about surfing the Internet. The course will also spend time on using these applications together, linking information from one application to another. The emphasis of the learning outcomes will be on practical business management applications.
This course has been designed to introduce the student to the fundamentals of marketing. The modules are intended to provide an introductory level of understanding of each topic, how that topic relates to the marketing function, and to encourage further studies in each specific area. The course outline will define the specific areas to be covered.
This course will introduce the basic concepts involved in the design and management of the core function of any business: the transformation process that produces the good or service delivered to the customer.
Despite the wide diversity of firms and industries, firms generally select from a limited set of transformation processes. Each of these processes has its own set of strengths and limiting characteristics. This course focuses on understanding these process tradeoffs as they support the firm's strategic objectives as well as the resulting implications for efficiency and effectiveness. In addition, the course will explore the appropriate "best practice" to ensure that customer value is maximized once a particular transformation process has been chosen.
This course will look at the impact that individuals, groups and structures have on human behavior within any modern organization, from nonprofit to public sector to private sector. Organizations are made up of people who behave and act within certain constructs, and learning about these processes is important to understanding how to make organizations effective and productive.
This course provides a systematic framework for recognizing the commercial potential of a product or service and for creating and managing a small business to bring that product or service to market.
The characteristics of entrepreneurial activity and small business management will be explained and illustrated through lectures and related case studies. You will be expected to develop your ideas for a small business into a well-conceived and researched feasibility study and a management plan to implement your product or service. Topics covered include:
This course uses a strategic management approach to provide you with a systematic framework for evaluating the strategies, policies, design, productivity and performance of organizations.