Most students receive confirmation of their homestay placement, including their host family’s contact information, two weeks before the program start date.
As soon as you receive this information, you should contact your host to introduce yourself and to share your arrival information. This is very important, so that you can arrange for pick-up in Victoria at the airport, ferry terminal, bus station or another location you have agreed upon. To make sure your homestay family can easily pick you up, try to book a flight that arrives between 8:00am and 9:00pm.
When your host family meets you at the airport / arrival location, they will generally hold up a sign with your name on it. If you have shared photos, you might be able to recognize each another.
If your flight is delayed, or if your host family is not at the agreed upon arrival location when you arrive, you should:
- Call their cellular phone numbers and leave a message to tell them where you are waiting for them. Victoria Airport has free Wifi if you need to contact your host family.
- Go to the Airport Information Booth (Red Coats Volunteers - located in the Arrivals area) and ask if your host family has left a message for you.