Courses open for registration
Using cases from public and private sector organizations, this course examines the effectiveness of public relations and communications initiatives. You will use personal experience, external sources and information from other courses to develop and present opinions, arguments and perspectives on each case.
Communication planning is one of the most important aspects of the public relations function. This course provides you with the knowledge and skills required for designing effective communication plans.
Different communication planning models are presented, including issue management, project-specific, crisis, annual or operational and more. By focusing on the essential steps in developing, implementing and evaluating communication plans that fit the mission, goals and objectives of an organization, you are able to combine both the theory and practice to produce your own sound and effective communication strategies.
Upon completion of this course, you will be able to design detailed communication plans, incorporating an essential planning process into their public relations element.
Knowing how to get the message out to your stakeholders is the key to a successful communication plan. This course examines various communication tools such as print, electronic, advertising and video, and determines how to get the right mix and when to use these tools. We also look at some of the latest methods of reaching and hearing from stakeholders with such vehicles as the Internet and direct mail.
At the end of this course, you will have an understanding of the different roles covered by communication media and the most effective methods to deliver the message using a specified budget.
This course provides a study of how public relations have evolved in order to meet the changing and increasing needs of our society. This look at historical events, and how the role of public relations has emerged, provides you with helpful insight into today's patterns of public relations practice.
The need for effective public relations in both the private and public sectors is growing rapidly. Individuals who can apply the principles of public relations in a strategic way are becoming increasingly valuable to organizations.
This introductory course reviews public relations and its use in agencies and organizations today, and provides you with a theoretical background that you can apply to your work as a public relations practitioner. Included is a preliminary review of communication planning, crisis communication and issues management.
This course begins with a self-paced Orientation to Online Learning to assist you with the online learning environment. The resources and activities in the orientation will help you learn to navigate the online learning platform, access University resources and become confident learning online.
This course focuses on the role of research and evaluation in public relations. You’ll learn the theoretical and practical uses of research in general, as well as specific research techniques and options that can be used with communication plans. The importance of evaluation in public relations theory is a key theme throughout the course material.
This course focuses on writing and editing as fundamental skills in the practice of public relations. You learn the basics of editing as well as the elements of good writing, their role in organizational communications and their specific applications in various media.
At the end of this course, you will be able to apply these skills to the production of a range of communications vehicles, including:
The value of relationship building and corporate social responsibility has gained traction in recent years and most organizations now recognize the direct impact that stakeholders and communities can have on business operations. A passive approach is no longer accepted as the standard methodology when launching new initiatives that affect wider audiences. The question is no longer “should we engage?” but rather when and how to engage. Communicators increasingly need to be able to identify and analyze these groups in order to plan strategic engagement activities that advance the organization’s mission.
This course will examine key concepts in community and stakeholder engagement and how effective relationship building can lead to communication and organizational success. You will learn about internal and external stakeholder groups in different contexts, and examine the various methods and techniques used to facilitate community and stakeholder engagement. There will also be discussion of topics such as ethics, planning, relationship building, evaluation and conflict management.
This course examines the function of ethics in society, ethics history, the consequences of transparency, the specific language of communications ethics and the relationship of business ethics and communications. We will examine the roots and current practices of corporate social responsibility and the leadership role communications must play in shaping ethical futures. Personal ethical communications dilemmas, the writing of ethics codes and an examination of threads of professional ethical behaviour will be the subjects of assignments.
This course focuses on the management of the public relations function, based on research findings of excellence in public relations and communication management. It explores the differences and similarities when applying the knowledge gained from the research in organizational and agency settings.
The influence of the news media on public policy, public opinion and consumer behaviour is important to companies and organizations. For this reason, the public relations practitioner should understand how the news media works and how to establish and maintain positive relationships with the news media.
This course will explain the role of the news media, how it operates, and the new guidelines that that govern interaction with the news media in today's changing media and technology environment. You will learn how to construct an effective media relations strategy, how to evaluate media relations within a corporate public relations plan, and practice using tools and methods used in relationships with the news media.
The field of communications is undergoing a rapid transformation under the impact of the recent trends in digital revolution. While new communication channels are emerging, the way traditional media channels were previously used is also changing. PR practitioners of the 21st century must understand the new media culture and learn how to apply social media in public relations to adapt to this new environment.
In this course, we will explore a variety of social media tools, along with the techniques to effectively use them. You will apply the relationship building aspect of social media and learn how to integrate these new practices into an overall social media strategy. We will examine the art of monitoring and measuring metrics to determine the effectiveness of social media strategies, utilizing current evaluation tools and methods.
Pre-crisis planning tactics will also be integrated into strategic planning, with the awareness of the legal and ethical considerations that surround this new communication model.