Change management is all about executing strategies to achieve goals and objectives. This course focuses on managing the motivation, the behaviours, the business controls and the work environment in order to introduce, stabilize and normalize changes that are necessary to implement new strategies. Topics include the types of change, change planning, organizational readiness, pacing, prioritizing objectives, monitoring progress and business controls, behavioural vs. non-behavioural considerations, leading change and change execution.
This course addresses managing change from three perspectives:
the type of change and the situational context in which it is intended
the change continuum and its effect on people and execution of change strategies
the planning and the implementation of a change management program; the triggers and tools to manage the transition
Describe the different types of strategic change and the relevant implementation options.
Analyze the change context and the choices regarding options for a change plan (i.e. time, scope, diversity, capability, capacity, readiness and power).
Design an effective implementation path for the transition, incorporating personal, individual and operational strategies.
Implement a transition plan, incorporating levers and interventions to manage responses to change and progress through the change continuum (i.e. communication, motivation, symbolism, performance management).
Manage and monitor progress through the stages of change, leveraging change agency, monitoring business controls, engaging employees and managing resistance.
A full course refund will only be provided if you withdraw from the course prior to the course start date. A refund—less an administrative fee—will be issued if you withdraw within six calendar days after the official course start date for online and part-time courses. Depending on your method of payment, a refund will be either mailed to you or credited to your credit card. A request to withdraw from a course must be submitted in writing to the Business and Management Programs office.
Credit vs non-credit
Credit refers to degree credit. If you are taking a course or program for credit through UVic Continuing Studies, it means that course or program provides credit towards a degree at UVic or another authorized university. Credit students have to meet certain criteria, such as being accepted to both UVic Continuing Studies and the University of Victoria.